Grow your career with XEN as a
Marketing Coordinator
About Us
XEN Systems is a HubSpot consultancy based in Australia. We have offices in Sydney and Newcastle.
We focus on improving business processes, incorporating automation and attribution, with an integrated approach to help companies reach, engage and convert their target customers.
We're looking for a full-time Marketing Coordinator to join our team.
Our core values
Effective Efficiency
We seek the optimal way to do every process. Sometimes you’ll make a mistake, that’s fine. We value learning from mistakes, taking the initiative, and improving efficiency much higher than the comfort of safe observation.
Honesty & Integrity
Honesty means we respect the other person. Whether a colleague or a client. Honesty can be uncomfortable. It takes effort. Usually it pays off. Sometimes it doesn’t. We accept the risk.
Personal Growth
We strive to be learn-it-alls.
We avoid know-it-alls.
Be curious.
Make an impact.
About the Job
As a Marketing Coordinator, you will be intelligent, organised and keen to learn. You’ll have the opportunity to grow your role and learn new skills including social media management and website updates.
Start immediately, and work from home. Join our growing company today!
Core Responsibilities
(Non-negotiables)
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Thorough Meeting Documentation: Capture comprehensive notes during meetings to ensure all discussions and decisions are accurately recorded for future reference.
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Action Item Management: Log and track action items to ensure clear accountability and progress tracking within the team.
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Task Logging: Maintain detailed records of assigned tasks, including status updates and completion timelines, to facilitate project management.
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Follow-up and Accountability: Proactively engage with team members to confirm tasks and action items are progressing as planned, offering support where needed to meet deadlines.
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Timesheet Submission: Regularly log timesheets with precision, contributing to accurate invoicing.
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Mandatory Availability: You will be required to work a minimum 8-hour day, with mandatory availability from 10 am - 5 pm (Sydney time) on weekdays for meetings.
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Client Communication: Serve as a point of contact for clients, ensuring clear, professional, and timely communication to foster strong relationships and project success.
Role Requirements
- Reliable Internet Connection: Ensure a stable connection for regular video calls on Zoom/Teams/Meet with video and sound enabled.
- Professional Virtual Presence: Maintain professionalism during video calls, with appropriate lighting and background.
- Self-Motivation: Demonstrate the ability to complete tasks independently in a remote setting.
- Team Collaboration: Work effectively with the team to achieve company and client goals.
Key Responsibilities
- Meeting Engagement: Participate in client meetings, capturing thorough notes, logging tasks, and assigning action items.
- Calendar Management: Schedule meetings and manage daily calendars effectively.
- Administrative Duties: Handle admin tasks, including client marketing and timesheet reports.
- Customer Support: Respond promptly to customer support requests.
Skills Required
- Effective Communication: Strong oral and written communication skills.
- Technical Proficiency: Good knowledge of Google Docs, Google Calendar, and experience with HubSpot or similar tools.
- Learning Agility: A keenness to learn and grow professionally.
- Technical Savvy: Excellent technical skills, especially those with IT backgrounds or coding abilities, are highly valued.
- Positive Attitude: A friendly disposition and positive energy.
Your Tasks
As a Marketing Coordinator, you will have a variety of tasks. Here's a quick breakdown of what you will be doing.
Don’t be worried about your future tasks — we’re not expecting you to be able to do all of this yet! Over the next 3-6 months we’ll train you up to learn new skills, so that you can grow in your role.
Initial Tasks
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Client Meetings
- Join client calls (all on Zoom, with video on)
- Take notes on key discussion items and action items
- Add tasks into our Teamwork project management system (based on action items from the call)
- If appropriate, research any items needed, and add notes into the tasks
- Schedule the next client meeting in our calendars
- Before the next client, meeting send brief notes to an appropriate team member with reminders or key points for the call
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Team Inboxes
- Monitor team inbox addresses eg support@xen.com.au etc
- Reply to emails or forward on as required to the appropriate team member
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Calendar
- Manage our calendars to schedule meetings (or reschedule meetings if required) with clients
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Teamwork Projects
- Add/edit/update tasks in our Teamwork project management system
- Follow up tasks, keep them on track, and highlight any tasks running late
Future Tasks
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Learning
- As part of the role, we’ll train you to learn new skills and tools
- This includes HubSpot, WordPress, Google Analytics and social management tools
- You’ll be able to get Certified in tools as well eg HubSpot
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Website Updates
- Manage basic website updates (usually in WordPress or HubSpot)
- Manage basic HubSpot updates (eg landing pages, emails)
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General Tasks
- Prepare timesheet reports and breakdowns in spreadsheets
- Prepare client reports from Google Analytics, social channels and other tools
- Keep Google Drive organised
- Add new clients to Xero
- Weekly checks of things like Google Search Console and Google Analytics for clients
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Email Newsletters
- Prepare newsletter drafts
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Social Updates
- Manage Facebook, LinkedIn, Instagram, Twitter
- Manage Google My Business updates
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Customer Support
Answer customer support queries
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Coordinating
- Manage jobs with our designer
- Manage jobs with Writer Access for blog posts
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Graphic Design
- Prepare social images and featured posts in Canva
The Vibe We're Looking For
Intellectually curious and eager to learn
Warm, approachable personality
Proactive in personal and professional growth
Brings positive energy and enthusiasm to the team
Benefits we offer
We believe wholeheartedly that taking care of our team is one of the most impactful things we can do.
That's why we offer outstanding benefits.
💼
Full-time role
🏡
Work
from home
🏥
HMO coverage (PH)
🕰️
Long Term Job
🌱
Positive Work Environment
🚀
Career Growth Opportunity
🏖️
Paid annual leave
💰
13th-month pay (PH)
☀️
Day shift (PH/AU business hours)
How to Apply
When you apply, please answer the following questions, in a video format, and send it through the form below along with your resume.
- Tell us a bit about yourself and your job experiences
- Are you currently employed? Either part-time or full-time?
- Why did you leave your previous job?
- What is your internet speed?
- What computer are you using?
- Do you have any experience using HubSpot or any other digital marketing tools?
- Are you honest and have good a work ethic?
- Will logging 8 hours a day or 40 hours be a problem for you?
- What do you like to do outside of work?
If you seem like a good fit we’ll be in touch to organise a Zoom video call with you.
We look forward to hearing from you.
Meet the XEN Team
Craig Bailey
Technical Director
Tara Connolly
Senior HubSpot Strategist
Roselen Fernandez
Senior HubSpot Strategist
Erika Diduro
Senior Graphic/Web Designer
Marie Munalem
HubSpot Strategist
Kezia Improso
Marketing Coordinator
Keren Tornea
Marketing Coordinator
Nols Suck
Graphic/Web Designer
Audrey Pacheco
Graphic/Web Designer
Pooja Shah
HubSpot Specialist
Allen Tarucan
Video Editor
About
XEN helps companies get the most out of their HubSpot investment
Check out our other brands:
HubShots
HubSpot Certified
XEN is a HubSpot Platinum Certified Partner
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